We're not a consultancy that stumbled into the cloud. We're practitioners who built our careers inside contact centers and on the web — and launched Aerivox to do it better.
Aerivox Solutions was founded by a team of professionals who collectively bring over 20 years of hands-on experience in cloud contact centers and web development. We didn't learn this industry from a textbook — we lived it, building and optimizing contact center platforms for organizations ranging from lean startups to large enterprises, and crafting web experiences that actually convert.
After years of working alongside each other and seeing the same gaps in the market — vendors who overpromise, implementations that drag on, and websites that look great but perform poorly — we decided to build something better. Aerivox was born out of that frustration and the conviction that businesses deserve a partner who delivers with the same urgency and ownership they would bring to their own company.
We're a startup, which means every client engagement matters deeply to us. We move fast, we're accountable, and we bring senior-level expertise to every project — not a junior team learning on your dime. When you work with Aerivox, you're working directly with the people who built the practice.
To deliver enterprise-grade cloud contact center and web solutions with the speed, transparency, and personal accountability that only a focused, experienced team can provide.
To be the go-to partner for businesses that want real results — not just a vendor, but a team that's as invested in your success as you are.
Our team has spent decades in the trenches of contact centers and web development — not advising from the sidelines, but building, deploying, and optimizing the real thing.
No bureaucracy, no handoffs to junior staff. When you engage Aerivox, you get senior practitioners moving with the urgency your business deserves.
We succeed when you succeed. We take ownership of outcomes, communicate transparently, and treat every engagement like it's our own business on the line.
We specialize in the industry's two leading cloud contact center platforms.
Cloud-native contact center built on AWS — scalable, pay-as-you-go, AI-powered.
Enterprise omnichannel platform with advanced analytics, AI routing, and deep integrations.